Refund policy
Unused eSIM plans are refundable within seven days. Daily virtual number rentals are auto-refunded if no SMS arrives during the activation window.
Read the full Refund Policy →Trust & safety
Everything we do, on the record.
We are a new brand and we know it, so we publish everything that matters: how we handle data, how we issue refunds, where our infrastructure lives.
Privacy and data retention
We never sell, share or analyze message content. Read the Privacy Policy for our data retention rules.
Read the Privacy Policy →Payments
Visa, Mastercard, Amex, Apple Pay, Google Pay and major cryptos. All card payments run through PCI-DSS Level 1 providers. We never see your card numbers.
Status and uptime
Real-time service status for the eSIM and virtual number platforms.
View live status →Carrier-grade infrastructure
eSIMs run on tier-1 mobile carriers in their home countries. Virtual numbers come from licensed local carriers, not VoIP. They pass verification anywhere a real SIM does.
Real terms, in plain English
Terms of Service, Privacy Policy and Refund Policy are written in plain language. No 12-page lawyer wall.
Read Terms of Service →