GetSim End User License Agreement (EULA)
Effective / Last Updated: 22 July 2025
This End User License Agreement (the “Agreement” or “EULA”) is a legal contract between MİA DİJİTAL BİLİŞİM VE TİC. LTD. ŞTİ. (the “Company,” “we,” “us”) and the individual or legal entity (“User,” “you”) that downloads, installs, accesses, or uses the GetSim mobile application, software components, web interfaces, APIs, and any related digital services (collectively, the “Software” or “Service”). By installing or using the Software, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, do not install or use the Software.
1. Definitions
Software / Service / GetSim: The mobile application, web panel, API, and all related components provided by the Company that enable users to rent virtual phone numbers and perform verification/communication actions such as receiving/forwarding SMS.
User: Any individual or legal entity that installs, registers for, accesses, or uses the Software.
Virtual Number: A phone number provisioned to the User for a limited period via real telecom operators and not tied to a physical SIM card.
Content: Any data, text, SMS content, visual material, document, or similar material transmitted, uploaded, or provided by the User through the Software.
Third-Party Service Providers: Service providers the Company relies on when delivering the Service, including but not limited to Google AdMob, Google Firebase, Shorebird, Sentry, OpenAI, and Hetzner Online GmbH.
2. Purpose and Scope
This Agreement grants the User a limited, personal, non-transferable license to use the Software and sets out usage conditions, prohibitions, intellectual property rights, liability limitations, termination terms, and dispute resolution procedures.
The GetSim Terms of Service and Privacy Policy are integral parts of this Agreement. In the event of a conflict between these documents, the document containing a more specific provision will prevail (without prejudice to mandatory consumer protection rules or data protection laws).
3. License Grant
3.1. The Company grants you a non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to use the Software solely within its intended functionality and in compliance with this Agreement.
3.2. You may not rent, sell, distribute, transfer, sublicense, or otherwise commercially exploit the Software (other than ordinary use of the Service as intended).
3.3. The license automatically terminates if you breach this Agreement or if the Agreement is otherwise terminated for any reason.
4. Use Restrictions and Prohibited Conduct
4.1. The following actions are strictly prohibited (examples are illustrative, not exhaustive):
Reverse engineering, decompiling, decrypting, disassembling, modifying, or attempting to derive the source code of all or any part of the Software.
Circumventing security measures, bypassing limitations, disabling license or access controls.
Sending spam or bulk messages; transmitting illegal, harassing, defamatory, offensive, or otherwise objectionable content; engaging in phishing, fraud, money laundering, financing terrorism, or any other unlawful activity.
Infringing third parties’ intellectual property, privacy, personality, contractual, or other rights.
Violating telecommunications regulations, operator agreements, or the usage rules of third-party platforms.
Asserting ownership over the Software or using the Company’s names/marks/logos without authorization.
4.2. If we detect illegal or non-compliant use of the Software, we may suspend or terminate your account, retain relevant data, or share it with competent authorities.
5. Updates, Changes, and Version Management
5.1. We may release updates (OTA, patches, new versions) to improve performance, enhance security, or add features. Installing such updates may be necessary for the Software to function properly.
5.2. We do not guarantee continuous access to any specific version or feature of the Software. Certain features may change or be discontinued as a result of updates.
6. Open-Source and Third-Party Components
6.1. The Software may include libraries or components subject to open-source licenses. The terms of those licenses apply and will be provided upon request.
6.2. Any limitations or obligations arising from the use of third-party components or services are governed by the respective provider’s license or terms of use.
7. Third-Party Services and Links
7.1. The Software may integrate services such as Google AdMob (ads), Firebase (analytics & notifications), Shorebird (OTA distribution), Sentry (error reporting), OpenAI (AI/LLM features), and Hetzner (hosting). Each of these services has its own terms of use and privacy policy.
7.2. The Software may contain links to third-party websites, applications, or content. By using such links, you accept the relevant platforms’ terms and policies. The Company is not responsible for such third-party content and services.
8. Intellectual Property Rights
8.1. All intellectual property rights in and to the Software, source code, design, interface, logo, trademarks, domain names, databases, and all related content belong to the Company or its licensors.
8.2. No ownership or other intellectual property rights are transferred to you except for the limited license expressly granted in this Agreement.
8.3. Unless expressly authorized by the Company or its licensors, you may not modify, create derivative works from, reproduce, or publish any element of the Software.
9. Personal Data and Privacy
9.1. The processing of your personal data is governed by our Privacy Policy.
9.2. This Agreement and the Privacy Policy shall be construed together. In the event of a conflict, the more protective provision regarding personal data shall apply.
10. Disclaimer of Warranties
10.1. THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE.” We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.2. The User accepts risks such as data loss, communication interruption, inability to receive verification codes, delays, or performance issues arising from the use of the Software.
11. Limitation of Liability
11.1. To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, punitive, or consequential damages; loss of profits, data loss, business interruption, or loss of reputation.
11.2. In no event shall the Company’s total liability exceed the total amount the User paid for the Service during the three (3) months preceding the event giving rise to liability (except where mandatory legal obligations apply).
12. Indemnification
You agree to indemnify and hold the Company harmless from and against any and all damages, claims, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of this Agreement or applicable law.
13. Termination and Consequences
13.1. You may close your account at any time and delete the Software from your device. Account closure initiates the deletion/anonymization process of your personal data within the retention periods specified in the Privacy Policy.
13.2. The Company may suspend or immediately terminate your account if (i) you breach this Agreement, (ii) you violate applicable law, or (iii) there is a security or fraud suspicion.
13.3. Upon termination, the license granted to you ends, and you must cease all use of the Software and related components.
14. Export Controls and Technology Restrictions
14.1. You are responsible for complying with applicable national/international export control regulations concerning the Software or technology.
14.2. Use of the Software by persons/entities on sanction lists, in embargoed countries, or for prohibited uses is not allowed.
15. Force Majeure
The Company shall not be liable for any failure or delay in performance due to events beyond its reasonable control, including natural disasters, war, riots, terrorist acts, strikes, power/internet outages, government actions, or cyberattacks.
16. Governing Law and Jurisdiction
16.1. This Agreement is governed by and interpreted in accordance with the laws of the Republic of Türkiye.
16.2. The parties shall first attempt to resolve disputes through good-faith negotiations. Failing an amicable resolution, the courts and enforcement offices of Istanbul (Anatolian Side) shall have jurisdiction (without prejudice to mandatory consumer protection provisions).
17. Notices
Official notices may be sent to your registered email address or via in-app notifications. You are responsible for keeping your contact information up to date.
18. Severability
If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be interpreted to reflect the parties’ original intent as closely as possible.
19. No Waiver
Failure or delay by the Company in exercising any right shall not constitute a waiver of that right.
20. Entire Agreement
This Agreement, together with the Privacy Policy and Terms of Service, constitutes the entire agreement between the parties regarding the use of the Software. Any prior statements, promises, or agreements (oral or written) are superseded by this Agreement.
21. Language and Precedence
This Agreement is prepared in English. If translated into other languages, the English version shall prevail in the event of a dispute, unless local law requires otherwise.
22. Effective Date and Acceptance
By installing, setting up, or using the Software, you accept this Agreement. If you do not accept the Agreement, you must immediately uninstall and cease using the Software.
23. Contact
For questions, requests, or complaints:
MİA DİJİTAL BİLİŞİM VE TİC. LTD. ŞTİ.
Hasanpaşa, Nabizade Sk. No: 82 D:1, 34722 Kadıköy/İstanbul, Türkiye
Email: [email protected]
Please read this Agreement carefully. Your continued use of the Software constitutes acceptance of the most current version of the EULA.