GetSim Terms of Service
Effective Date / Last Updated: 22 July 2025
These Terms of Service (the “Terms”) constitute a binding agreement between MİA DİJİTAL BİLİŞİM VE TİC. LTD. ŞTİ. (“Company,” “we,” “us”) and any individual or legal entity that accesses or uses the GetSim mobile application and any related websites, APIs, software, and services (collectively, the “Service,” “App,” or “GetSim”). By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Definitions
GetSim / App / Service: The software and services provided by the Company that allow users to rent virtual phone numbers and receive SMS for verification/communication purposes.
User (“you”): Any individual or entity that registers for, accesses, or uses the Service.
Virtual Number: A number provisioned to you for a limited time via real telecom operators but not tied to a physical SIM card.
Content: Any text, data, SMS, images, messages, or other material provided or transmitted by the User through the Service.
Third-Party Service Providers: Our partners such as Google AdMob, Firebase, Shorebird, Sentry, OpenAI, Hetzner Online GmbH, and similar providers.
2. Subject and Scope of the Agreement
These Terms govern how the Service is to be used, the parties’ rights and obligations, liability limitations, pricing, termination, dispute resolution, and other relevant matters. The Privacy Policy, Cookie Policy, and in-app consent screens are integral parts of these Terms. In the event of a conflict, the more specific document prevails.
3. Access to the Service, Account Creation, and Age Requirement
3.1. You may need to create an account to use the Service. You must provide accurate, current, and complete information when creating your account.
3.2. You are responsible for safeguarding your login credentials (passwords, etc.). You are liable for any consequences arising from unauthorized use of your account.
3.3. The Service is intended for individuals 18 years of age or older. If you are under 18, you may not use the Service.
4. Use of the Service and Acceptable Use Policy (AUP)
4.1. You may only use the Service in compliance with applicable laws, the terms of third-party platforms, and these Terms.
4.2. Prohibited Uses (including but not limited to):
Sending spam, bulk messages, or harassing or disturbing content.
Fraud, phishing, money laundering, financing terrorism, or any other illegal activities.
Actions that infringe the privacy, personality, intellectual property, or other rights of third parties.
Attempts to circumvent third-party services’ verification/identity checks fraudulently.
Uses that violate telecommunications regulations, operator agreements, or platform rules.
4.3. If we detect misuse of the Service, we reserve the right to suspend, limit, or terminate your account and share relevant data with competent authorities.
5. Fees, Payments, and Refunds
5.1. Certain parts of the Service are paid. Fees, subscription terms, credits, and packages are indicated within the App. Prices may change without notice; however, changes do not affect packages purchased prior to the change.
5.2. Payments may be processed via Google Play or the App Store. In such cases, the respective store’s terms of use and refund policies apply. The Company is not directly responsible for refund decisions made by the stores.
5.3. In-app credits, balances, and similar virtual products cannot be converted to cash, transferred, or refunded as a rule (unless required by law).
5.4. In case of suspected fraud, we may review transactions and temporarily suspend payments/account access.
6. Virtual Numbers and Communication Content
6.1. Virtual numbers are allocated for specific periods; at the end of the period, numbers may be reclaimed and reassigned to another user. Reminder or auto-renewal options may be offered before expiry.
6.2. SMS contents are stored only for providing the service, technical support, and preventing fraud and abuse, and for a limited time. Retention periods are set out in the Privacy Policy.
6.3. The accuracy, legality, and reliability of content sent/received through the Service are the User’s responsibility. We are not responsible for communications between parties or their outcomes.
7. Third-Party Services
7.1. The Service uses third-party tools and services such as Google AdMob, Firebase, Shorebird, Sentry, OpenAI, and Hetzner. Each of these services is subject to its own terms of use and privacy policy. Details about data collected via these services are described in the Privacy Policy.
7.2. We are not responsible for third-party links, platforms, or content. By using these links, you accept the terms of the relevant platforms.
8. Intellectual Property Rights and License
8.1. All intellectual property rights in and to the Service, the App, software code, design, logos, trademarks, and all other elements belong to the Company or its licensors.
8.2. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service solely for your personal and non-commercial use. This license automatically terminates upon any breach of these Terms or applicable law.
8.3. Reverse engineering, decompiling, reproducing, copying, distributing, renting, selling, or creating derivative works of the software is prohibited (except where expressly permitted by law).
9. Data Protection and Privacy
9.1. Please review our Privacy Policy for information on how we process personal data and your related rights. These Terms and the Privacy Policy shall be interpreted together.
10. Limitation of Liability
10.1. The Service is provided “as is” and “as available.” We make no warranties, express or implied (including but not limited to merchantability, fitness for a particular purpose, and non-infringement).
10.2. To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, consequential damages, loss of profits, data loss, business interruption, or loss of reputation.
10.3. Our total liability shall in no event exceed the total amount you paid for the Service during the three (3) months preceding the event giving rise to liability (except where mandatory legal obligations apply).
11. Indemnification
You agree to indemnify and hold the Company harmless from and against any claims, damages, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or applicable law.
12. Termination and Account Closure
12.1. You may close your account at any time. Following account closure, your data will be deleted or anonymized within the periods specified in the Privacy Policy.
12.2. The Company may suspend or terminate your account without prior notice in case of violation of the Terms, legal requirements, security issues, or suspected fraud.
13. Assignment
The Company may assign its rights and obligations under these Terms to third parties. You hereby consent in advance to such assignment. You may not assign your rights or obligations under these Terms to any third party.
14. Force Majeure
We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, such as natural disasters, war, riots, acts of terrorism, strikes, power/internet outages, government actions, or cyberattacks.
15. Changes
We may update or modify these Terms from time to time. Material changes will be notified in the App and the “Last Updated” date will be revised. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.
16. Governing Law and Dispute Resolution
16.1. These Terms are governed by the laws of the Republic of Türkiye.
16.2. The parties shall first attempt to resolve disputes through good-faith negotiations. Failing that, the courts and enforcement offices of Istanbul (Anatolian Side) shall have jurisdiction (mandatory consumer protections remain unaffected).
17. Notices
Official notices may be sent to your registered email address or via in-app notifications. You can contact us through the channels listed below.
18. Severability and Waiver
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure to exercise any right shall not constitute a waiver of that right.
19. Contact
For any questions, requests, or complaints:
MİA DİJİTAL BİLİŞİM VE TİC. LTD. ŞTİ.
Hasanpaşa, Nabizade Sk. No: 82 D:1, 34722 Kadıköy/İstanbul, Türkiye
Email: [email protected]
Please read these Terms carefully. Your continued use of the Service constitutes acceptance of the most current version of the Terms.